maintenance

We Have You Covered

Experiencing a problem but it’s not an emergency? For the quickest service, please submit your maintenance request through your AppFolio account.

WEST LAFAYETTE MAINTENANCE HOURS

Monday – Friday: 9am – 5pm

BLOOMINGTON MAINTENANCE HOURS

Monday – Friday: 9am – 5pm

VIRGINIA TECH MAINTENANCE HOURS

Monday – Friday: 9am – 5pm

MAINTENANCE INSTRUCTIONAL VIDEOS

Move Out Tips

thermostat tutorial

call us

Maintenance Emergencies

Emergencies include:

  • No electricity throughout the apartment – Please call electrical provider first: Duke or Tipmont REMC
  • No heat, the apartment temperature is at 55 degrees or below, and it is a Friday or Saturday
  • No water throughout the apartment
  • Flooding or leaks in the apartment – if possible please shut off the valve
  • Smoke detectors not working properly – Please replace batteries before calling
  • Situations where access to the apartment may be compromised (i.e. broken windows or broken locks)
  • Air conditioner is not working when it’s 85 degrees or higher in the unit, and it is a Friday or Saturday.
  • No hot water on weekends

If a gas leak is suspected, please dial 911 to report it to emergency personnel. Please also notify Granite.

If you are having a maintenance emergency, please call:
West Lafayette: 765.269.7283
Bloomington: 812.727.7000
Blacksburg: 540.953.1341